Massachusetts Department of Unemployment Assistance

This page includes links and information about the unemployment process for the state of Massachusetts. This information does change regularly, so please visit the links below for the most up-to-date and accurate information.

Massachusetts COVID-19 Resources

Massachusetts Unemployment Benefits Information

6 a.m. to 10 p.m.

New Claims & General Information: (877) 626-6800

Monday–Friday, 8:30 a.m.–4:30 p.m.,
Saturday, 8 a.m–12 p.m.

Existing Claims Status & Support: (617) 626-6563

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